National Do Not Call Register

                                       ACTIVATE DND

Stop All Calls

To enroll in the National Do Not Call registry in India, do one of the following.

Send an SMS with the message START 0 to 1909 OR Call 1909 and follow instructions

Note: If the above SMS is not recognized, try sending the old format message START DND to 1909

You may call 1909 or use below form to enquire current status and know your NDNC registration date.

Check Registration Status

Stop Calls by Category

Send an SMS with the message STOP 3 to 1909 to stop promotional offers related to Education.

Below is a list of category numbers.

1. Banking/Insurance/Financial products/credit cards
2. Real Estate
3. Education
4. Health
5. Consumer goods and automobiles
6. Communication/Broadcasting/Entertainment/IT
7. Tourism and Leisure

Note: We do NOT store or otherwise keep track of the phone numbers or complaint numbers you submit.

                      DEACTIVATE DND

Allow Calls by Category

If you ever wish to start getting commercial calls again, below is the format to do it.

Send an SMS with the message START n to 1909 OR Call 1909 and follow instructions

In the above message, n is a single digit from 1 to 9, as below

1. Banking/Insurance/Financial products/credit cards
2. Real Estate
3. Education
4. Health
5. Consumer goods and automobiles
6. Communication/Broadcasting/Entertainment/IT
7. Tourism and Leisure

e.g. Send an SMS with the message START 3 to start promotional offers related to Education or START 3,4 to include Health too.

Allow All Calls

Really? You seriously want to start getting all that again?

Send an SMS with the message STOP 0 to 1909 OR Call 1909 and follow instructions

Just like we were surprised, your service providers are surprised too when you send a STOP 0 and usually would ask you to confirm with one more message.

                                  Complain

If you are getting Unsolicited Commercial Calls (UCC) even after a confirmed registration for Do Not Disturb (DND) at the NDNC/NCPR registry, you may complain to your service provider. Please note that TRAI or NDNC Registry doesn’t take complaints directly and it is your service provider who will handle these complaints.

Send an SMS in this format: COMP TEL NO XXXXXXXXXX;dd/mm/yy;hh:mm;short description to 1909

Here, XXXXXXXXXX is the number against which you are complaining or the sender code in case of bulk SMS without a number. The next two are date and 24-hour time at which you received the unsolicited message or call. At the end, add a short description of the call you received.

e.g. COMP TEL NO 9999900000;31/01/12;16:45;ABC Bank about loans

Alternately, call 1909 and follow instructions to register a complaint

Check Complaint Status

Note: We do NOT store or otherwise keep track of the phone numbers or complaint numbers you submit.

                                        SMS CODES

Bulk SMS sender addresses in India should reserve the first two characters to identify the provider and region, as per TRAI regulations. Hence, the first character is the provider and the second is the region from which the message is sent. Below is a reference for you to find out where the message originated. The characters after the first two identify the name the sender has registered with this provider.

e.g. LMCiti means the message is from Citi and is sent through BPL Mumbai. TDIRCTC means IRCTC sent the message through Tata Tele Delhi.

Provider	Code
Airtel	A
BSNL	B
Datacom Solutions	C
Aircel	D
Reliance Telecom	E
HFCL Infotel	H
Idea Cellular	I
BPL Mobile/Loop Telecom	L
MTNL	M
Spice Telecom	P
Reliance Communications	R
S tel	S
Tata Teleservices	T
Unitech Group	U
Vodafone Group	V
Swan Telecom	W
Shyam Telecom	Y

Region	Code
Andhra Pradesh	A
Bihar	B
Delhi	D
UP-East	E
Gujarat	G
Haryana	H
Himachal Pradesh	I
Jammu & Kashmir	J
Kolkata	K
Kerala	L
Mumbai	M
North East	N
Orissa	O
Punjab	P
Rajasthan	R
Assam	S
Tamil Nadu	T
West Bengal	V
UP-West	W
Karnataka	X
Madhya Pradesh	Y
Maharashtra	Z

Access provider	Website details
Aircel	http://www.aircel.com
Bharti Airtel	http://www.airtel.in
BSNL	http://www.bsnl.co.in
HFCL	http://www.hfclconnect.com
IDEA	http://www.ideacellular.com
Loop Mobile	http://www.bplmobile.com
MTNL Delhi	http://www.mtnldelhi.in
MTNL Mumbai	http://mumbai.mtnl.net.in
Reliance Communication	http://www.rcom.co.in
Reliance Telecom	http://www.reliancemobile.com
Shyam	http://www.hellorainbow.com
Spice Punjab	http://spiceindia.com
Spice Karnatka	http://spicetele.com
TATA	http://tataindicom.com
Unitech	http://www.uninor.in
Videocon	http://www.videocon.com
Vodafone	http://www.vodafone.in

Update: Starting March 01, 2011 only transactional SMS messages are allowed to be sent with a name identifying the sender (i.e. like LM-Citi). All others sending promotional messages will have a numeric ID identifying the telemarketer.